Requesting deletion of your Klyva data
Klyva stores only a small amount of data, all tied to an anonymous ID that is not linked to your name, email, or any account. This page explains how to request deletion of that data.
How to request deletion
- Open the Klyva app and go to the Profile tab.
- Scroll down to the "Help & Support" section and find "Your support ID".
- Long-press the Support ID to copy it.
- Email support@klyva.app with the subject "Delete my data" and paste your Support ID in the message.
- We will delete the data associated with your Support ID within 30 days and confirm by email.
What is deleted
- Your scan history
- Your anonymous user ID
- Anonymous usage analytics associated with your ID
What is kept
- Anonymous product and ingredient information contributed to Klyva's shared catalog. These records contain no personal information and cannot be linked back to you.
- Aggregated, anonymized statistics that cannot identify any individual.
Questions? Contact support@klyva.app.