Support
We're here to help.
Have a question, found a bug, or want a product added to Klyva? Reach us at support@klyva.app and we'll get back to you as soon as we can (usually within a couple of business days).
Common questions
- Manage or cancel your subscription — subscriptions are handled by Apple and Google, so you manage or cancel them in your device's app-store settings (Apple ID → Subscriptions, or Google Play → Subscriptions). You can also tap "Manage subscription" in the app's Profile.
- Delete your data — you can clear your history and profile in the app, or email us at support@klyva.app to request deletion.
- A product isn't recognized — Klyva reads any label with your camera, and every confirmed scan helps our database grow. If a product's data looks wrong, let us know.
- How scoring works — see the "How scoring works" screen in the app; every flag cites a source.
Company
Klyva is provided by Legend Business Limited Liability Company
16192 Coastal Hwy, Lewes, DE 19958, USA
support@klyva.app